BCSBI is an independent and autonomous institution to monitor and ensure that the Banking Codes and Standards adopted by the
banks are adhered to in true spirit while delivering their services
 
 
Codes
Code of Bank's Commitment to Customers

Code of Bank's Commitment to Micro and Small Enterprises

Codes in Hindi

Codes in Regional Languages

FROM THE CHAIRMAN’S DESK

CEO SPEAKS

It gives me great pleasure in sharing with you my thoughts after the major exercise of demonetization in our country in November 2016...

What's New
Your rights as a bank customer are being reviewed. BCSBI requests for your valuable suggestions. Please click here for more details.
 
BCSBI releases English version of the Pictorial booklet on "Rights of Bank's Customers"
 
भारतीय बैंकिंग कोड एवं मानक बोर्ड द्वारा ‘बैंकों के ग्राहकों के अधिकार’ चित्र-पुस्तिका जारी
 
BCSBI invites feedback from the Customer of Banks
 
Proceedings of the Annual Conference of Principal Code Compliance Officers (PCCOs) 2016
 
     
BCSBI Rating of Member Banks
BCSBI Code Compliance
Rating - 2017

 

Pictorial Book
 

CUSTOMER MATTERS

Vol.8 Issue:1 Jan-Mar 2017

It is indeed a pleasure and an honour to address you through the pages of our revamped Newsletter Customer Matters. We have attempted to make this much more customer focused ...

Read more...

Do you wish to receive
our Newsletter?
For Member Banks 
FOR MEMBER BANKS
 
Grievance Redressal
To get your grievance redressed,
this is what you must do
Exemplary Cases Dealt With By OBOs
Photogallery

  • Title1

  • Title3

  • Title3

  • Title3

  • Title3

  • Title3

  • Title3

  • Title3

  • Title3

  • Title3

  • Title3
Code For The Day
 
 
BCSBI releases English version of the pictorial booklet on “Rights of Bank's Customers          BCSBI has released a pictorial booklet in Hindi on "Rights of Bank’s Customers"          भारतीय बैंकिंग कोड एवं मानक बोर्ड द्वारा ‘बैंकों के ग्राहकों के अधिकार’ चित्र-पुस्तिका जारी