:::...The Banking Codes and Standards Board of India

BCSBI is an independent and autonomous institution to monitor and ensure that the Banking Codes and Standards adopted by the
banks are adhered to in true spirit while delivering their services


	Code of Bank's Commitment to Customers

	Code of Bank's Commitment to Micro and Small Enterprises

	Codes in Hindi

	Codes in Regional Languages

FROM THE CHAIRMAN’S DESK

It gives me great pleasure to be writing to you on the occasion of the launch of our revamped website. As this is my first address.......

CEO SPEAKS

You may have had occasion to visit the website of Banking Codes and Standards Board of India (BCSBI) and read the Code .......

	BCSBI Rating of Banks on Code implementation

	Survey of Bank branches

	Inaugural Address by Smt. Dr. Deepali Pant Joshi, Executive Director, RBI. at the Conference of Principal Code Compliance Offices of banks

	Revision of Code of Bank's Commitment to Customers

	Code Monitoring Study – Deposit Accounts

Survey of Bank Branches

Rating of Member Banks

Code Monitoring Study
- Deposit Accounts

CUSTOMER MATTERS

During the quarter there has been no change in the membership of Banking Codes and Standards Board of India (BCSBI) which continues to be at 130.
Awareness Events
The BCSBI continued its ongoing efforts to increase awareness about the Codes and Standards developed by it and adopted by member banks amongst bank offi cials and customers....